Hi Rebecca,Meet PRO
Practice Room Online (PRO) improves workplace performance by providing an immersive platform where employees can practice important conversations.
It’s a fresh, human-driven solution, changing the way organisations approach learning & development – and to great effect. Is this something Barclays would be interested in?
A new partnership with

PRO, In a nutshell
With PRO, conversations of any kind can be practiced by your people in a safe, immersive environment. On the other end are our Practice Coaches – trained actors who will play a specific role and then provide invaluable feedback. PRO’s approach is:
Impactful
A ‘Safe Space’ to practise and get truly impactful feedback on high-stakes interpersonal interactions
Global
It’s never been so easy to give your people personalised, live 1-1 simulations in any time-zone and in 12 different languages
Easy
With our dedicated platform practice can be booked and delivered quickly and easily
Personalised
Your people can choose to practice the conversation they want to improve
Human
Only a real person (like our Practice Coach) can tell you how you made them feel
Why practice?
Great conversations are a key ingredient of great organisations. But conversing with confidence, and saying the right thing in the right way, doesn’t always come naturally – and it’s not something that can be learned in a 2-hour e-learning course.
Deliberate Practice has been proven to have an impact, and that’s exactly what PRO offers.
How does it work?
Lasting an hour, each 1-1 session is run by a PRO practice coach, a professionally-trained actor who provides an experience that’s as real as can be. Participants can bring their own scenario or let us help them craft one.
Beyond just delivering lines, the coach occupies the head space of the other party, meaning they can feedback not just on what you’re saying and how you’re saying it, but how you made them feel.
After the first round of feedback, participants have the chance to try the conversation again. The improvement happens in real time. It’s astounding, really, how much of a difference an hour of deliberate practice with an expert coach can make.

Don't believe us?
Why not try it out for free?
The best way for you to know if this is right for your organisation is to try it. We are so convinced that you will feel the benefit immediately, that we want to offer you and two colleagues THREE FREE sessions to try us out. Please get in touch to arrange this.
Practice. Get feedback. Improve. All in just 1 hour
It’s easy, choose when, where and how to run your practice session.
PRO is:
- On-demand: An easy-to-use web-based platform.
- Global: We cover all zones and 12 languages.
- Safe: The session is fully secure and confidential.
- Recordable: Watch it back again afterwards and continue to work on the Practice Coach’s feedback.
4.8 out of 5
How would you rate your Practice Coach?
4.6 out of 5
How would you rate the overall session?
8.9 out of 10
How likely are you to recommend PRO to a colleague?
It's what people are calling...
their 'Safe Space'

The challenge
Members of the Simply Business team were so focused on day-to-day technical solutions and customer issues that their roles as people managers often came second place.
The result
PRO gave team members the chance to actually practise some of their upcoming performance conversations. They all walked away more confident and prepared.
“Excellent session that allowed me to practise a difficult conversation in a safe space. Chris was great and dialled up his approach to provide a more challenging scenario. Thank you!”
Martin Allen, Senior Agile Delivery Manager, Simply Business
The challenge
How do you remember training techniques months later, when you actually need to use them? That was the challenge that many senior managers faced at BDO.
The result
The PRO sessions not only helped BDO team members come away with really useful storytelling techniques, but they also let them practise those techniques when it mattered most.
“A fabulous experience. I was made to feel at ease and learned new techniques and tips on how to improve my own storytelling, not only at work but in my personal life. Thank you.”
Susan Berry, Head of Personal Insolvency, BDO
The challenge
Having performance conversations after team absence isn't easy. Hitachi managers needed a more empathetic and simple way to approach these conversations.
The result
Working with PRO was a real eye-opener for Hitachi - the Practice Coaches not only made the sessions feel real but the feedback they gave was also extremely actionable for all managers, whether they were experienced or not.
“Thank you so much Abi - I enjoyed this session and took away some great pointers for future conversations with my team.”
Jo Lockwood, Complaints Manager, Hitachi
Stop wasting time on old-school training programmes!
Take control of your career with our 1-hour practice coaching sessions.
Book a free mini session today - no strings attached!